Terms of Service

Last updated: March 2026

Acceptance

By connecting your wallet and using the Balchemy platform, you agree to these Terms of Service. If you do not agree, do not use the platform. These terms may be updated periodically; continued use after changes constitutes acceptance of the revised terms.

Service Description

Balchemy is an AI-powered crypto trading platform that enables users to create and operate automated trading bots on Solana and EVM-compatible chains. The platform provides tools for strategy creation, risk management, portfolio tracking, and bot automation.

Balchemy is a non-custodial platform where applicable. On-chain transactions are executed by the bots you configure and authorize. You retain full responsibility for the trading strategies you deploy and their outcomes.

User Obligations

By using Balchemy, you agree to:

Comply with all applicable laws and regulations in your jurisdiction, including those governing cryptocurrency trading and financial instruments.
Not use the platform to conduct illegal activities, market manipulation, or any activity that harms other users or the integrity of blockchain networks.
Maintain the security of your wallet and any API keys issued under your account. You are responsible for all activity originating from your credentials.
Not attempt to reverse-engineer, circumvent security controls, or abuse the platform infrastructure including rate limits and API access controls.

Limitation of Liability

Balchemy provides the platform on an “as is” basis. Crypto trading carries significant risk including total loss of funds. Balchemy is not liable for:

Trading losses resulting from bot strategies you configure and deploy.
On-chain transaction failures, network congestion, or smart contract risks.
Loss of access to your wallet or funds held in external wallets.
Indirect, incidental, or consequential damages arising from use of the platform.

To the maximum extent permitted by applicable law, Balchemy’s total liability for any claim is limited to the amount of fees paid by you to the platform in the 30 days preceding the claim.

Governing Law

These terms are governed by and construed in accordance with applicable law. Any disputes arising from these terms or use of the platform shall be resolved through good-faith negotiation in the first instance. These terms do not limit any rights you may have under mandatory consumer protection laws in your jurisdiction.